OBH Store

TERMS AND CONDITIONS

Last updated: 2023-02-15

1. Introduction

Thank you for visiting J3M Manufacturing PR and considering our products. Before making any purchase, please read the following terms and conditions carefully:

  1. Product Information:
       – We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to factors such as monitor settings or manufacturing processes.
  2. Order Acceptance:
       – Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion.
  3. Pricing:
       – All prices listed on our website are in [currency] and are subject to change without notice. The final price charged will be the price displayed at the time of checkout.
  4. Payment:
       – Payment for orders must be made in full at the time of purchase. We accept [list accepted payment methods: e.g., credit/debit cards, UPI, Internet banking, etc
  5. Warranty:
       – Our products are covered by a [length of warranty] warranty against defects in materials and workmanship. Please contact us for warranty claims and inquiries.
  6. Intellectual Property:
       – All content on our website, including product designs, images, and text, are the intellectual property of J3M Manufacturing PR. Any unauthorized use or reproduction is strictly prohibited.
  7. Limitation of Liability:
       – In no event shall J3M Manufacturing PR be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or website.
  8. Governing Law:
        – These terms and conditions shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [jurisdiction].
  9. Changes to Terms and Conditions:
        – We reserve the right to update or modify these terms and conditions at any time without prior notice. The revised terms will be effective upon posting on our website.

By placing an order with J3M Manufacturing PR, you agree to abide by these terms and conditions. If you have any questions or concerns, please don’t hesitate to contact us.

Shipping policy

At J3M Manufacturing PR, we strive to ensure prompt and reliable delivery of your purchased school bags. Here’s what you need to know about our shipping policy:

1. **Processing Time:** Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing may take longer during peak seasons or due to unforeseen circumstances.

2. **Shipping Methods:** We offer standard shipping options, which may vary depending on your location. Shipping carriers may include but are not limited to USPS, FedEx, or UPS.

3. **Shipping Times:** Delivery times vary depending on your location and the selected shipping method. Generally, standard shipping within the continental United States takes 3-7 business days. International shipping may take longer, typically ranging from 7-21 business days.

4. **Shipping Charges:** Shipping costs are calculated based on the weight of your order and the selected shipping method. You will see the shipping charges during the checkout process before finalizing your purchase.

5. **Order Tracking:** Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.

6. **Shipping Restrictions:** Please note that we currently do not ship to PO boxes or APO/FPO addresses. Additionally, some international locations may be restricted due to logistical constraints or legal regulations.

If you have any questions or concerns regarding shipping, please feel free to contact our customer service team for assistance.

**Return and Refund Policy:**

We want you to be completely satisfied with your purchase from J3M Manufacturing PR. If for any reason you are not satisfied, we offer a hassle-free return and refund policy. Here’s what you need to know:

1. **Eligibility:** To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Returns must be initiated within 30 days of the purchase date.

2. **Return Process:** To initiate a return, please contact our customer service team with your order details and reason for return. Once your return request is approved, we will provide you with instructions on how to return the item.

3. **Return Shipping:** Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service to ensure that your return is delivered to us safely.

4. **Refund Process:** Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return meets our eligibility criteria, we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment.

5. **Exchanges:** If you would like to exchange your item for a different size, color, or style, please contact our customer service team to arrange an exchange. Additional shipping charges may apply for exchanges.

6. **Damaged or Defective Items:** If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.

7. **Non-Refundable Items:** Certain items, such as personalized or custom-made products, may not be eligible for returns or refunds unless they are defective or damaged upon receipt.

If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact our customer service team for assistance. Your satisfaction is our top priority.

Please note that J3M Manufacturing PR reserves the right to update or modify our shipping, return, and refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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